Once your event has been created, you are able to view your event page, manage your player list, extend registration, or edit any of your event information.
By going to your event page and clicking “Players” you can view all the players registered for your event. Here, you are able to withdraw and/or refund players if needed. By clicking the three dots next to the players payment status, you will have the option to withdraw or refund entry fees. Once you click “Withdraw” you will then have the option to withdraw with or without refunding the player. Refunds include both the Tournament Director’s and UTR’s split, as well as the payment processing fees. Note that withdrawing a player will remove them from all the divisions they had registered for in the event (ex. singles and doubles). They can then re-register afterwards if they would like to only play in one division.
Download Player List
From your event page, you are also able to download your player list. This list includes their contact information, UTR information, as well as any addition questions you asked upon player registration. To download this list, scroll to the top of the event page and click the three dots next to Edit and click “Export Players.” You will also want to use this list to contact your players. You can copy and paste the players emails into an email to send them updates on the event if needed. For example, to notify them once the draws have been posted.
Editing Event Details
Lastly, from your event page you are able to extend registration or edit your event information. To do so, scroll to the top of the event page and click “Edit > Edit Event.” Once the page loads, you can then choose to extend registration or reopen registration by changing the registration end date. Note that you are not able to extend the registration end date past the event start date. Reopening the registration allows you to accept players into the draw who were not able to register on time.
Here you are also able to edit information about the event. You can utilize the overview section at the bottom to provide your player with updates on the the event or just give them more detail on what they can expect from the event. When finished editing, make sure to click "Update" at the bottom of the page.
If you end up needing to cancel the event, you will want to go ahead and unpublish the event after refunding the registrants fee.