If you're looking to change the name on a player profile, the first thing you need to do is make sure you have claimed the player profile (Click here for information on claiming a player profile). Now, log into your profile using your e-mail and password credentials. Once logged in, click on the green tennis ball in the upper right-hand corner of the screen. Click Profile on the side tab that appears, which is the main menu. You will then be sent to your player profile, as in the photo below. Next, click Edit Profile.
Once you are in the edit profile page, as shown in the below photo, you will be able to change the name on the player profile.
Now click Save and you will see the name correctly displayed on the player profile.
Hint: Please allow 24 hours for our system to update your player profile name on all other UTR pages.
Awesome work, you have now changed your profile name! If you find your name is still incorrectly listed, reach out to us here.
Profile Photo Change:
If you would like to change a player profile photo, first make sure you have claimed the player profile you are trying to change (Click here for help claiming your player profile). Next, click the green tennis ball at the top right corner of the UTR page. Click Profile on the side tab that appears in the drop-down main menu.
Next, hover your cursor over the icon next to 'Edit Profile', then click the icon. You will then see a pop up prompting you to upload a photo from your computer documents.
Select the photo you would like to use for your profile photo, you can resize it using the size slider. Center your photo to ensure it properly displays your image. Then click Save to complete uploading the photo to the player profile.
Awesome, you’ve successfully updated your profile photo! You will now see your profile photo uploaded as shown below.
If you’d like to change the location or flag on your player profile, the first thing you need to do is make sure you have claimed the player profile (Click here for a guide on how to claim your player profile). If you’ve already claimed your player profile, go to your profile, it should look like the page below and now click Edit Profile.
Once you are in the edit profile page, you will be able to change the Residence which shows up as the location on the player profile and the Nationality, which shows up as the flag on the player profile.
Congrats, you’ve now changed your Residence (Location listed under your name) and your Nationality (Flag listed under your profile picture). If you find that you still don't see the city listed or the flag, please reach out to us here.
Want more information about Player Profiles?
Phone Number Change:
Looking to update your phone number? Please click the icon on the top-right to access the main menu. Select the "Settings" link.
On the Settings page you can then type your phone number. Please make sure to select the correct prefix for your location. Click "Update" to save changes.
Congrats, you have updated your phone number!
Click here for info. on how to update your password and e-mail address for your account.